You can get onsite service coverage for two, three, or four years from the date of your hardware purchase, depending on the plan you choose. If during this period you experience a hardware issue, Enterprise Apple Support through AppleCare for Enterprise ensures you’re back up and running quickly. Choose onsite service at your location or at any Apple Authorised Service Provider—sometimes as fast as the next business day.
In addition to onsite hardware coverage, AppleCare+ Business Plan allows you to repair up to 4 per cent of your covered Mac computers or up to 10 per cent of your covered iPad or iPhone devices—for any reason and at no extra fee.
With 24/7 Apple Enterprise Support, AppleCare for Enterprise offers unlimited technical assistance to your end-users—anytime they need it, over the phone.
AppleCare Help Desk Support offers unlimited telephone support for hardware/software diagnosis, troubleshooting, and issue isolation. Whether occasional or frequent, Apple’s flexible support plans—including AppleCare for MDM-Managed Devices—can meet your IT department’s needs.
AppleCare OS Support plans offer enterprise-level incident assistance for integration across varied IT environments—from system components to web applications. Each plan includes AppleCare Help Desk Support, covering unlimited incidents for software setup, launch, use, and troubleshooting. These plans also deliver Enterprise AppleCare Pricing flexibility based on your organization’s scale.
Did you know?
*from the Total Economic Impact Study by Forrester commissioned by Apple – 2024
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